AI Features

Machine learning that learns your business

Predictive lead scoring, churn detection, smart segmentation, and a natural-language assistant — all trained on your data, not generic benchmarks.

The assistant

Your always-on intelligent assistant

Ask anything about your business data in natural language. The assistant understands context, retrieves real-time information, and delivers precise answers.

01

Query leads, deals, and contacts with plain English

02

Generate forecasts and trend summaries

03

Draft follow-up emails tailored to each contact

KornexAI Assistant

Online · Kornex Turbo

Ask KornexAI anything...

Core capabilities

Four AI models, each trained on your customer data

Every model runs continuously, retraining as new interactions arrive. No manual setup, no data science team required.

Acme Corp
94
TechFlow Inc
91
DataBridge
88
CloudPeak
82

Predictive Lead Scoring

Analyzes engagement signals, firmographic data, and behavioral patterns to rank leads by conversion probability — so your team always knows who to call first.

78

Usage steady

2 open tickets

NPS 9

Customer Health Monitoring

Tracks real-time health scores across product usage, support interactions, and NPS feedback. Early warning detection catches issues before they become churn.

Risk threshold crossed · flagged weeks ahead, with time to intervene

Churn Prediction

Machine learning models identify at-risk accounts weeks before churn occurs, giving your team the window to intervene with the right message at the right time.

128High value
342Growing
211New
96Dormant

Smart Segmentation

Automatically clusters customers into dynamic segments based on behavior, value, and lifecycle stage — enabling hyper-personalized campaigns without manual effort.

Under the hood

From raw data to actionable intelligence

Three stages run continuously. New data in your CRM triggers automatic re-processing — your AI models get smarter every day.

01

Ingest

Pulls data from CRM records, email interactions, website visits, support tickets, and 15+ external sources into a unified customer graph.

CRM recordsEmailWebsite visitsSupport tickets

02

Process

Runs lead scoring models, health analysis, churn prediction, and segmentation algorithms — all updated in real time as new data arrives.

Lead scoringHealthChurnSegments

03

Deliver

Surfaces actionable outputs where your team already works: score badges on contact records, alerts in Slack, ranked lists in the AI assistant.

Score badgesSlack alertsRanked lists

Data enrichment

Auto-enrich every contact record

KornexAI automatically fills in missing data points — company details, social profiles, technographic information, and firmographic attributes — so your team spends time on relationships, not research.

Enriches 40+ data fields per contact automatically
Pulls from 20+ verified data sources in real time
Detects and merges duplicates with AI confidence scoring
Scheduled enrichment cycles keep stale data fresh
Data Enrichment — Acme Corp
AC

Acme Corporation

Enterprise SaaS · San Francisco, CA

Enriched

Employees

1,200 – 1,500

AI Enriched

Annual Revenue

₹45M – ₹60M

AI Enriched

Industry

Enterprise Software

CRM Data

Tech Stack

AWS, Salesforce, Slack

AI Enriched

Website

acmecorp.com

CRM Data

LinkedIn

5,400 followers

AI Enriched

12 fields enriched · 0% confidence

Trust & control

AI that shows its work, and waits for you

The assistant is built to help, not to act behind your back. It explains where numbers come from and leaves every final decision to your team.

Shows its sources

Every answer lists the records it read — invoices, stock entries, leads — so you can check the numbers yourself.

You review before anything is sent

Drafted reminders, quotations and emails wait for your approval. Nothing leaves your account on its own.

Never used to train models

Your data is encrypted in transit and at rest, scoped strictly to your account, and never used for model training.

Isolated per company

In multi-company accounts every record is scoped to its company, and each company’s data is isolated from every other.

Human in the loop by default. Drafts are drafts until someone on your team approves them.

It drafts payment reminders and quotations, explains reports in plain English, flags low stock, answers payroll questions and summarises your pipeline — always citing the records it used. You review before anything is sent.

Let AI do the work your team shouldn't have to

Every AI feature is included in your free trial — no data science skills required. Connect your data and see results within minutes.

  • 14-day free trial
  • No credit card
  • Cancel anytime